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First insights into the DACHSER platform
DACHSER is transferring its range of logistics services to the digital world. As a company-wide digitalization project, the DACHSER platform is a central building block for fundamentally redesigning the customer experience. At the transport logistic trade fair, customers and interested parties were given their first glimpse of the platform, which will be available to all DACHSER customers from 2024.
For many years, DACHSER has been developing software and systems in-house that are tailored entirely to the needs of its customers. The DACHSER platform is a logical continuation of this philosophy. The platform is currently being developed in an agile project setup, i.e. in direct exchange with selected pilot customers.
Transparent one-stop solution
The DACHSER platform brings together the services of the Road Logistics and Air & Sea Logistics business fields in a user-friendly, modern interface. Supplemented by innovations such as end-to-end tracking across all freight routes, this creates a customized, digital one-stop solution for customers. DACHSER is thus taking a major step toward completely transparent flows of goods and data, especially with regards to intercontinental transports using different modes of transport.
The DACHSER platform is developed iteratively and in direct exchange with customers.
Product development is taking place within iterative testing and development phases. Since the start of the project, intensive research phases have been used to query customer needs and obtain feedback on product designs. Since April 2023, pilot customers have already been working with a first version of the platform. All research results are always incorporated into the subsequent development phase. This way of thinking and working is an expression of an agile, digital mindset that DACHSER is promoting throughout the company as part of its digitization strategy.
Highlight at transport logistic 2023
Insights into the new platform were offered for the first time at the leading transport logistic trade fair in Munich. DACHSER customers, interested parties, and the media were able to learn about the project's vision, development, and timeline roadmap on interactive screens.
DACHSER offers daily air freight service from China and Hong Kong to Frankfurt
Starting from January 2023, DACHSER continued to offer its customers reliable and consistent air freight service on a daily basis from Shanghai and Hong Kong to its Frankfurt Gateway. These frequent and direct services are best suited for time-sensitive shipments.
DACHSER is investing in its branch in Willebroek near Antwerp, Belgium. The expansion of the cross-docking and on-site parking facilities started this summer and is planned to be completed by the end of the year.
DACHSER and FERCAM strengthen groupage and contract logistics business in Italy
FERCAM is set to transfer its Distribution (groupage) and Logistics (contract logistics) divisions to a joint venture with DACHSER under the name “DACHSER & FERCAM Italia S.r.l.”. DACHSER’s 80 percent share in the new venture strengthens and rounds off its European network. The transfer of control is still subject to approval by the relevant competition authorities.
COVID-19 update: Impact on DACHSER’s operations in India
Due to the outbreak of second wave of Coronavirus, we would like to give you an update about the impact on DACHSER’s operations in India. The situation as of today, April 28, 2021, is as follow:
DACHSER branches in India
Most branch offices across India are being kept closed as a precautionary measure due to the sudden rise of COVID cases. Our teams are working from home, with only skeletal staff at the offices and hence there are likely to be delays in responses due to the ongoing crisis.
As a consequence of the lockdown, there are some operational impacts for air, sea, customs clearance and domestic trucking.
Air freight
Most countries have barred passenger traffic from India leading to no passenger carrying flights operating on International routes from/to India.
This has created some additional constraint on already stressed space availability situation.
Rates are bound to inch upwards for all sectors.
Transit times too have increased as a consequence of capacity crunch.
Sea freight
Sea freight was already facing the challenges due to the Suez Canal blockage end of March.
Ports and terminals are functioning normally, but vessel schedules are impacted on account of the Suez Canal blockage as well as the sudden rise of COVID cases in India.
Delays, roll overs are expected. Customers are advised to factor in delays of 1-2 weeks while planning their inventories.
Expect more delays in communication or operations due to increasing COVID infections among staff at ports, customs, CFS and shipping lines.
Customs
We do not have any unexpected disruptions in cargo movement in India, nor is any work stoppage expected at present.
Customs clearance activities are functional at the movement.
Customs is working with less manpower, no Customs Brokers is allowed to meet the customs officials, all processes is done faceless and things are moving in slow phase.
At DACHSER, we have undertaken significant measures to ensure our employees’ health and safety, at the same time continue to manage our day-to-day operations with minimal impact to our customers’ supply chains. Our teams are working diligently by all possible means in these testing times to assist and to overcome the challenges being faced.
Please rest assured that we will keep you updated of any changes to the current situation. Should you have any concerns and/or queries, please feel free to contact your local DACHSER representative in the region.