DACHSER is transferring its range of logistics services to the digital world. As a company-wide digitalization project, the DACHSER platform is a central building block for fundamentally redesigning the customer experience. At the transport logistic trade fair, customers and interested parties were given their first glimpse of the platform, which will be available to all DACHSER customers from 2024.
From concept to platform: the interface of the new DACHSER platform
For many years, DACHSER has been developing software and systems in-house that are tailored entirely to the needs of its customers. The DACHSER platform is a logical continuation of this philosophy. The platform is currently being developed in an agile project setup, i.e. in direct exchange with selected pilot customers.
Transparent one-stop solution
The DACHSER platform brings together the services of the Road Logistics and Air & Sea Logistics business fields in a user-friendly, modern interface. Supplemented by innovations such as end-to-end tracking across all freight routes, this creates a customized, digital one-stop solution for customers. DACHSER is thus taking a major step toward completely transparent flows of goods and data, especially with regards to intercontinental transports using different modes of transport.
The DACHSER platform is developed iteratively and in direct exchange with customers.
Product development is taking place within iterative testing and development phases. Since the start of the project, intensive research phases have been used to query customer needs and obtain feedback on product designs. Since April 2023, pilot customers have already been working with a first version of the platform. All research results are always incorporated into the subsequent development phase. This way of thinking and working is an expression of an agile, digital mindset that DACHSER is promoting throughout the company as part of its digitization strategy.
Ralf Messing, Team Leader eLogistics Consulting at DACHSER, demonstrates the dashboard at the transport logistic trade fair in Munich.
Highlight at transport logistic 2023
Insights into the new platform were offered for the first time at the leading transport logistic trade fair in Munich. DACHSER customers, interested parties, and the media were able to learn about the project's vision, development, and timeline roadmap on interactive screens.
DACHSER stays on course and expands its global network
After the economic boom in logistics resulting from the coronavirus pandemic and worldwide disruption to supply chains, normalcy returned to the industry in 2023. DACHSER was among those whose financial year was marked by weak demand for logistics services in the face of significant overcapacity and a sharp decline in air and sea freight rates.
DACHSER expands emission-free city deliveries to eleven European cities
By the end of 2022, DACHSER deliveries to the city centers of at least eleven European metropolitan regions will be emission-free. To date, DACHSER Emission-Free Delivery has been implemented in Stuttgart, Freiburg, and Oslo. Preparations are now also underway in Berlin, Munich, Strasbourg, Paris, Prague, Copenhagen, Madrid, and Porto.
Logistics provider DACHSER has started construction on a new branch in Kassel, the economic center of northern Hesse. Located in the Lohfelden commercial zone, the new transit terminal for industrial goods with adjacent offices is due for completion by summer 2021. In the medium term, the new branch will create roughly 200 jobs.
When oversized industrial containers travel by truck or ship, it usually doesn't just look spectacular, there's also a lot of logistical fingertip feeling behind it. In the case of a nearly 60-ton autoclave, a gas-tight sealable pressure vessel, DACHSER pooled the expertise of its Air & Sea Logistics teams in Germany and India and transported the oversized pressure vessel from the manufacturer in North Rhine-Westphalia in Germany to Bangalore in southern India. A customer-oriented approach and precise planning by the international teams were key.